Amway - Very very poor service

I cant tolerate anymore, I want to lodge a complaint here! I think this is the second time i had requested for the product to be delivered to my home. My poor mother had standby at home from 9am to 12pm. The product finally came 3hrs later at 3pm. I am working in Msia today and i kept calling my upline for help. What she could do is to lodge a complain. Furiously, i called Amway hotline for help. My poor mummy waited at home without any complaint. She dared not even step out of the door. Below is the conservation between the old man and my mother.

*****It is translated from Mandarin to English and edited by Me

Doorbell rings

Mother : why are you so late

Old man : So Sorry , i am so busy today . Here is the product.

He pass the product to my mum.

Mother : I have to check the product to see if they are correct.

Old man : Don't check hor, just sign here and i have to rush for other delivers. If every customer want to check their product, i have no time to entertain such service. If there is anything missing, ask your daughter to call Amway directly.

He is an old man, aged around 60+. My mother don't want to argue with him and sign obediently.

After the old man left, my mother spend time bathing, make up and prepare to go out to meet my aunt.

40 min later.....

My mother went down and here is the interesting part.

The old man is queueing at the Singapore pools below my flat. He saw my mum and say he had won the lottery $1k and waiting to collect his winning.

WHAT THE FISH??!!! Did i hear he say he had to rush for other customers orders? No wonder We had waited for a F** hours from 9am to 3pm!

What a terrible experience we had with Amway! Before i forget, the first time i had waited is 1 hour. The morale of this story is ....."Please don't ever be soft hearted with any old ppl! They are cunning on the inside".

Thanks Mum for your patience and i wanna delicate this song to you.
Just added "Dido - Thank you & Evanescense - My Immortal".